Returns & Exchanges

Refund & Return Policy

At AP Uniforms USA, we want you to be satisfied with your purchase. This website is operated by AP UNIFORMS INC. Please review our return policy carefully before placing an order.

Returns (Regular Items)

We accept returns on regular-priced items within 30 days of delivery.

To be eligible for a return, items must be returned in the same condition as received, including:

  • New and unused condition
  • Unworn and unwashed
  • Free of stains, odors, or any signs of use
  • Not altered, embroidered, or customized in any way
  • All original tags attached and original packaging included (if applicable)

We reserve the right to refuse any return that does not meet these conditions.

Final Sale Items (No Returns)

The following items are final sale and not eligible for return or refund:

  • Items purchased on sale or with a discount
  • Clearance or promotional items
  • Customized or embroidered products

How to Request a Return

To initiate a return, you must contact us first.

Please email us at:
apuniformsinc@outlook.com

Include:

  • Your order number
  • The reason for your return

Once your request is approved, we will provide you with return instructions and the correct return address.

Return Shipping

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable
  • We recommend using a trackable shipping service

We are not responsible for lost or damaged return shipments.

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method
  • Please allow 5-10 business days for processing

We reserve the right to issue partial refunds if items are returned in a condition that does not fully meet our return requirements.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery.

We will work with you to resolve the issue as quickly as possible.

Additional Information

  • Some products may be fulfilled and shipped by third-party suppliers and may follow different return handling procedures
  • We reserve the right to update this policy at any time without prior notice

Thank you for shopping with AP Uniforms USA!