FAQ
Frequently Asked Questions (FAQ)
Where do you ship from?
We ship from multiple locations within the United States. Some products are fulfilled from our own inventory, while others are shipped directly from trusted third-party suppliers.
Do you ship internationally?
No, we currently ship within the United States only.
How long does shipping take?
Orders are typically processed within 1-3 business days.
Estimated delivery time:
- Standard Shipping: 5-8 business days
Shipping times may vary depending on the product and location.
How much is shipping?
We offer:
- $6.99 standard shipping
- Free shipping on orders over $80
Will my items arrive together?
Not always. Since some items are shipped from different locations, your order may arrive in separate packages.
What is your return policy?
We accept returns on regular-priced items within 30 days of delivery, as long as items are returned in the same condition as received (unworn, unwashed, with tags, and not customized).
Please note:
- Sale and discounted items are final sale
- Customers are responsible for return shipping
For full details, please see our Refund Policy.
Can I return sale items?
No - all sale, discounted, and promotional items are final sale and cannot be returned or refunded.
How do I start a return?
To request a return, please email us at:
apuniformsinc@outlook.com
Include your order number and reason for return. We will provide return instructions if your request is approved.
Can I change or cancel my order?
Orders are processed quickly, so we cannot guarantee changes or cancellations once an order is placed.
Please contact us as soon as possible if you need assistance.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with your order number and photos of the issue. We will work to resolve it as quickly as possible.
What will the charge look like on my bank statement?
Charges may appear as AP UNIFORMS INC on your billing statement.
How can I contact you?
You can reach us anytime at:
apuniformsinc@outlook.com
We typically respond within 24-48 business hours.
